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Electronic Residence Case Management System

Guide

Photo requirements

The ISO/IEC 19794-5 standard defines the technical and biometric requirements for biometric photos used in identity verification and international travel documents.

Photo dimensions diagram

Main requirements

Photo size and aspect ratio

  • Size: 35 mm (width) × 45 mm (height)
  • Aspect ratio: 7:9 (width/height)
  • Face size: the head must occupy 70–80% of the photo height (about 32–36 mm from chin to top of the head).

Face position and orientation

  • The face must be centered and straight, without tilt.
  • The eyes must be on a horizontal line, located 23–35 mm above the bottom of the photo.
  • The head must be fully visible, without cropped parts (e.g. no cut-off forehead or chin).

Facial expression and eyes

  • Neutral facial expression — no smile, frown, or raised eyebrows.
  • Mouth closed — teeth must not be visible.
  • Eyes open and visible, looking directly at the camera.
  • No red-eye effect or glare on glasses.

Glasses, hats and accessories

  • Glasses are allowed, but there must be no glare or reflection on the lenses, and no tinted lenses or sunglasses.
  • Hats and headscarves are not allowed, except for religious or medical reasons (they must not cover the main parts of the face).
  • Large earrings, hats, or accessories that cover the face are prohibited.

Background and lighting

  • Plain, light-colored background (white, light gray, or light beige).
  • There must be no shadows on the face or background.
  • The photo must not be over- or under-exposed — the face must be evenly lit.
  • There must be no strong contrast or artificial lighting.

Photo quality and resolution

  • High resolution (at least 600 dpi for digital photos).
  • There must be no compression artifacts, noise, or blurring.
  • Filters, retouched, or edited photos must not be used.
  • The photo must have been taken within the last 6 months.

Common mistakes

These mistakes can lead to rejection

  • Smiling or open mouth
  • Shadows on the face or background
  • Head too small or too large
  • Glasses with glare or tinted lenses
  • Unprocessed or dark photos
  • Lack of a neutral background (e.g. patterned or dark background)

Examples of bad and good passport photos (based on official requirements and rules)

Examples of bad and good photos