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Electronic Residence Case Management System

Guide

Passport copy

The ISO (International Organization for Standardization) standards define universal requirements for presenting data and documents, so that they are easy to read, recognizable, and technically processable by all systems.

Passport illustration

Main requirements

  • The passport must be valid and not expired.
  • Upload the personal-data page of your passport (which contains the photo, full name, passport number,
  • All four corners of the page must be visible.
  • The document must not be cut off or incomplete.
  • Color scan only (black-and-white or grayscale versions are not accepted).
  • All texts and the photo must be clearly visible.
  • A scanned copy is preferred, not a phone photo.

Technical specifications

  • File type: JPG or PDF
  • Maximum file size: 5 MB

Not allowed

Please do not upload passport copies that contain:

  • Fingers, a hand, or any object covering the document.
  • Shadows, glare, or reflections.
  • Underlined or highlighted text.
  • Cut, folded, or covered pages.
  • A background behind the camera (e.g. a table, computer, etc.).
  • The file must not be password-protected or digitally edited.

Example: How to take a photo

Correct

Incorrect

Incorrect

Incorrect

Incorrect

Incorrect